S$180.00

Support Service for Malware Removal
We are able to take care of the technical issues to assist removal of computer virus from your system.


Malware removal service covers the following:


1. Access system to check for traces of malwares and viruses.

2. Check startup services to disable any virus payload from reloading itself.

3. Cleanup and remove any virus files in system.

4. Do another thorough scan of system. Repair any damaged system files.

5. Update security patches to ensure there are no more vulnerabilities for drive-by install.




  • Price quoted is for a single system (desktop only excluding server), within normal office hours 9-6pm and excludes Saturdays and Sundays.

  • In event that system gets reinfected with the same virus, we will redo the malware removal at no extra cost.




S$50.00

Remote IT Support
Immediate Assistance: When IT challenges arise, our expert team is here to provide swift and effective solutions.



Transparent Pricing: We prioritize your budget with clear pricing - $90 for the first hour of support. If a hardware issue is identified, we refund $40 while retaining $50 for diagnostic and support fees. Subsequent hours are billed at $45 per half hour, ensuring you pay only for what you need.


Efficient Remote Access: For a streamlined experience, we request the installation of either Anydesk or our dedicated remote access agent. You can find detailed installation instructions here.


Comprehensive IT Solutions: Our expertise spans various IT challenges, including virus removal, precise software troubleshooting, and the resolution of sharing and file access issues. The exception is hardware-related issues, which may necessitate an on-site visit.


Administrator Access and Security: Secure repairs require administrator rights or the administrator's username and password for software and operating system repairs. Installation issues may suggest a lack of administrator access, prompting contact with your system's initial configurator.


S$90.00

IT Network Setup and Support
Expert Support When You Need It

Many SMEs lack dedicated IT staff, making it challenging to manage and maintain complex networks. That's where we come in. Our team of experts offers:


- Network Assessment and Optimization: Evaluate your existing infrastructure and provide recommendations for improvement.
- Troubleshooting and Repair: Identify and resolve network issues quickly to minimize downtime.
- Configuration and Setup: Assist with setting up and configuring new network devices and equipment.
- Security Audits and Recommendations: Help protect your network from cyber threats and data breaches.
- Ongoing Monitoring and Maintenance: Proactive monitoring to ensure your network runs smoothly and efficiently.



Why Choose Us?


- Expertise in Complex Networks: Our team has extensive experience supporting intricate network setups.
- Tailored Solutions for SMEs: We understand the unique challenges faced by SMEs and offer customized support.
- No IT Staff? No Problem: We're here to provide the expertise you need, when you need it.


Let us help you ensure your LAN and WiFi network is secure, reliable, and optimized for your business needs. Contact us today to learn more about our services and how we can support your organization.

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