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  4. Can I track the progress of my support ticket?

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Can I track the progress of my support ticket? Print

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Yes, you can track the progress of your support ticket through our support portal.

Each ticket will have a status assigned to it, such as "Open," "In Progress," or "Resolved."

You will receive notifications as the ticket progresses.

Manager access level can view all outstanding tickets and check the progress of each. 

 


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