To allow remote access to your computers, customers are required to download an agent and install it.
Customers may choose to download Anydesk from https://www.anydesk.com and allow selectively accepting of our remote access.
1. Click Download
2. Click on downloaded program to install.
3. Install Anydesk software.
4. Let us know the ID
5. Accept the remote connection to grant the access.
6. Disconnect the remote session once completed.
Alternatively, customer may use our agent by downloading from the link below.
Customers are not obligated to use our agent and should review FAQ and Terms of Service in regards to this download.
https://www.action1.com/terms-of-use/
https://www.action1.com/frequently-asked-questions/
By clicking download on the following links, customers are assumed to have read and accepted the terms of use stated above.
https://app.action1.com/agent/c1fc8a32-26c5-11ee-aae5-03c5c5fdd0b8/Windows/agent(My_Organization).msi
Agent installed are solely for the purpose of troubleshooting of your device and no data is saved or collected. Agent will be uninstalled once the session end unless otherwise requested by customers.
** NOTE - If you are unable to install Anydesk or our agent, it could mean that you do not have administrative rights to your system and may need to get the credentials from your system administrator.
